Our Coronavirus Statement
We want you to enjoy your stay at Glenlockhart Cottage in the knowledge that you are in a clean and safe environment
We have always adhered to the very highest standards of hygiene and cleanliness, however during the coronavirus pandemic we have included the following special measures and additional cleaning procedures
We have introduced a 3 day ‘cottage quarantine' period between check-outs and check-ins This allows us ample time for the additional cleaning measures detailed below and enables us to retain all the comfort and amenities our guests are accustomed to, such as cushions and throws, guest library, board games, dvds etc
The 72 hour quarantine period meets with current government guidelines and is blocked out in our online availability calendar as soon as bookings are made
This means that you can book any dates showing on our calendar as 'available' in the knowledge that the cottage will have been quarantined in advance of your arrival
ADDITIONAL CLEANING PROCEDURES
Surfaces such as toilet, shower, basin, kitchen sink and work surfaces are steam cleaned and disinfected
All other surfaces are cleaned and sanitised, including tables, chairs, door handles, light switches, appliances, stair handrail, remote controls, rubbish bins, keys and key fobs
Our cleaners wear masks and gloves
The cottage is thoroughly ventilated between bookings and during the cleaning process
All bed linen, bathroom and kitchen towels are washed at temperatures of 60 degrees centigrade
All crockery, cutlery, glassware and cookware are washed at temperatures of 60 degrees centigrade between bookings
We continue to greet guests on arrival however the process is currently contactless, we maintain social distancing and we do not enter the cottage
Guest information is available to download rather than in a folder
Government advice is changing frequently, and we ask all our guests to follow the latest advice and consider their own personal circumstances before deciding if they should travel
Please note that Government guidelines in Scotland are different to those in England
Is Glenlockhart Cottage open again?
We re-opened on 1st August 2020 in line with current Scottish Government guidelines, and we are now taking bookings for 2020 and 2021
What happens if I book now and the Government impose new travel restrictions?
If you have booked directly through our website (www.glenlockhartcottage.co.uk) you will not lose your money. We would first ask that you consider rescheduling your holiday to mutually agreed new dates
If rescheduling is not possible for you, and new UK/Scottish Government travel restrictions specifically prohibit your holiday, we will be happy to offer a full refund
If you'd like to speak to us about your holiday or making a booking please call us on 07887 571 770 or email firstname.lastname@example.org
If you have booked through an online travel agent (such as Trip Advisor) please contact the agent direct to discuss your booking
Will places in Edinburgh be open?
Yes, the majority of local businesses and attractions have now re-opened. You can dine in local restaurants or get takeaway meals, enjoy a drink in a pubs, go shopping and explore the city
If you are travelling to Edinburgh to visit a particular attraction or attend an event we suggest you visit their website beforehand to check for updates, as many of the popular visitor attractions such as Edinburgh Castle currently require advance booking
We look forward to welcoming you at Glenlockhart Cottage!